Thank you for purchasing from Filmenta.site. We value your trust and aim to provide the best digital content including streaming and downloadable media. Please read our Refund Policy carefully before making any purchases.
Type of Products Covered
Our refund policy applies to:
Streaming content (e.g. premium movies, anime, or TV shows)
Downloadable content (e.g. full movies, episodes, or novels)
Subscription-based content (if applicable)
Refund Eligibility
You may request a refund within 24 hours of purchase only if:
You were unable to access the purchased content (due to technical issues on our side)
You received the wrong content or link
Payment was charged by mistake
⚠ Note: Refunds will not be provided in the following cases:
If the content has already been accessed, watched, or downloaded
If the issue was caused due to user’s device, internet, or software
If more than 24 hours have passed since purchase
For digital items (standard industry policy)
No Refund Policy for Digital Goods
Due to the nature of digital content, once access is granted, it cannot be returned or revoked. Therefore:
All digital items are considered non-refundable after they are delivered or accessed.
To request a refund, please contact us via email:
filmentasite@gmail.com
Subject Line: Refund Request – [Your Order ID]
Please include:
Your registered email address
Order ID or payment reference
Reason for refund request
Screenshot or proof (if applicable)
Refund Processing
All refund requests will be manually reviewed by our support team.
If approved:
Refunds will be issued to the original payment method
Processing time may take 3–7 business days
By purchasing from Filmenta.site, you agree to the terms of this Refund Policy.